Network Services / Technology Infrastructure
Local network (LAN), wireless network (WAN), storage area network (SAN), internet access, virtualization, network security, firewalls, email systems, data backups, account access to network resources for district staff and students
Device management
Manage mobile devices, desktop computers, laptops, printers, sound systems, projectors, point of sale (POS) systems
Software Services
Management and maintenance of software applications databases, dashboards, special programming, software request approval
Administrative Support
Tier 1 end user technical support
Technology Workorder/Workflow Management
Management of technology workorder system, installation/maintenance/repair of all work stations, peripherals, instructional technology tools, software, cabling and telephones
Telecom/Unified Presence
Telecom services which include voicemail, management and maintenance of 2200+ handsets, VM password resets, unified communications/unified presence
Security Systems
Keyless building access, campus/building surveillance, management & Maintenance of 700+ video cameras, accessing surveillance video as requested
Student Information Systems (SIS)
Manages data, system procedures and state reporting related to student information including enrollment, demographics, attendance, grades and special programs. Provides technical support and training for staff in the maintenance and reporting of student data.
Management Information Systems (MIS)
Employee database (includes employee data, leave balances, payroll information), maintains and submits staff PEIMS data, federal and state reporting
